Terms & Conditions

Table of contents

  1. About Us
  2. Purchasing Terms
  3. How to Place an Order
  4. Delivery Charges
  5. Returns
  6. Cookies
  7. License
  8. Content Liability
  9. Reservation of Rights
  10. Removal of Links from Website
  11. Disclaimer

1. About us

This website www.khanjra.co.uk is owned and operated by:

Khanjra International Foods Ltd
Greenbank Business Park
Blakewater Road
Blackburn
BB1 3HU

VAT number 598 1793 74
Registered in England 2707869

Email: sales@khanjra.co.uk
Tel: 01254 676793
Fax: 01254 670876

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Khanjra International Foods Ltd's website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. ’Khanjra’’, “The Company", “Ourselves”, “We”, “Our” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

2. Purchasing  Terms

2.1 When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.

2.2 In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will not receive an e-mail confirming acceptance of your order, and there will be no contract between us.

2.3 Images of products on this website are for illustrative purposes only. Your goods may vary slightly from the image shown on the website.

2.4 We have made every effort to display as accurately as possible the colours of our products that appear on this website. However, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the actual goods.

2.5 Whilst we try to be as accurate as possible, some product information may vary.

2.6 This contract is covered by English law.

2.7 By placing an order with us, you agree to and accept these terms, as well as our privacy policy and the terms of website use.

3. How to place an Order

3.1 You can use our website to place an order by selecting the product you wish to buy and adding it to your basket. Items you do not require can be removed from your basket at any time.

3.2 Delivery charges will be shown prior to you placing your order.

3.3 You will be required to pay for the goods in full at the time of ordering.

3.4 We use secure payment facilities for online purchases. You can pay for your order by Visa, Mastercard or Delta/Connect.

3.5 Promotional prices only apply during the period stated.

3.6 All prices quoted on our website are in UK pounds and excludes VAT.

3.7 Once your order has been confirmed, changes may not be possible or may incur additional charges or delays.

3.8 Once your order is complete we will notify you of the dispatch date.

4. Delivery Charges

4.1 We will normally deliver goods within 2-3 working days of ordering and any estimated delivery date is an estimate which may change without notice.

4.2 Your order may arrive in more than one delivery.

4.3 We will deliver the goods to the premises you specify. You must be at the specified place to accept delivery of your order, which is normally between 9:00am and 6:00pm Monday-Friday. 
We will not accept responsibility for loss or damage if you instruct the delivery company to leave the goods unattended.

4.5 If there is no one to accept the order on the scheduled delivery date the goods may be returned to the depot and we reserve the right to charge you an additional re-delivery charge.

4.6 If you change the delivery address once the goods have been dispatched to you, we reserve the right to charge for redirecting your delivery.

4.7 Please check the goods on delivery - any goods found to be missing or damaged should be written on the delivery invoice.

4.9 Deliveries are made to a ground floor entrance only and on the condition that there is reasonable access for the safe and prompt delivery of the goods. You should tell us about any special delivery requirements or conditions when you place your order.

4.10 Sometimes, for reasons beyond our control we may be prevented from delivering your goods as planned. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, acts of god, war, riot, civil commotion, malicious damage or the default of our suppliers. We will try to put things right as soon as possible however we can’t be responsible where this causes a delay or failure in delivering your goods.

5. Returns

5.1 You should check your items carefully upon delivery and before use. You should also keep your receipt or order number, which can be found on your order confirmation or on the delivery note, as this can be used as proof of purchase in the event of any after-sales queries.

5.2 Returns will only be accepted with a valid reason within 7 days of delivery with a valid proof of purchase.

5.3 For health and safety reasons fresh, chilled and frozen products cannot be returned.

6. Cookies

We employ the use of cookies. By using Khanjra International Foods Ltd's website you consent to the use of cookies in accordance with Khanjra International Foods Ltd’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

7. License

Unless otherwise stated, Khanjra International Foods Ltd and/or its licensors own the intellectual property rights for all material on Khanjra International Foods Ltd. All intellectual property rights are reserved. You may view and/or print pages from http://khanjra.co.uk/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from http://khanjra.co.uk/
  • Sell, rent or sub-license material from http://khanjra.co.uk/
  • Reproduce, duplicate or copy material from http://khanjra.co.uk/
  • Redistribute content from Khanjra International Foods Ltd (unless content is specifically made for redistribution).

8. Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

9. Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

10. Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

11. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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Opening Times

Monday 07:30-18:30
Tuesday 07:30-18:30
Wednesday 07:30-18:30
Thursday 07:30-18:30
Friday* 07:30-17:30
Saturday 07:30-17:30
Sunday 09:00-13:00
*(Closed 12.00-14.00)  

Tel 01254 676793

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